Tassiq

Tassiq – Privacy Policy

Effective Date: 31 August 2025

Portfolio Software Limited (“Portfolio Software”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

This Privacy Policy applies to our mobile applications, websites, and related services (the “Service”).

1. Who We Are

  • Portfolio Software Limited
  • Company No. 4461613
  • Unit 21 Kingspark Business Centre, New Malden, KT3 3ST, United Kingdom

We are the data controller for personal data processed via the Service.

2. Data We Collect

  1. Account Data
    • Name, email address, login credentials.
  2. Usage Data
    • Projects, tasks, tasklists, messages, and associated metadata you create or manage in the Service.
    • Subscription status and limits.
  3. Device Data
    • Device type, operating system, app version, log data, crash reports.
  4. Billing & Payments
    • We do not collect or store payment details. Purchases are processed by Apple’s App Store, with RevenueCat used for subscription management.

3. How We Use Data

We use your data to:

  • Provide and operate the Service.
  • Manage subscriptions and billing.
  • Maintain security and prevent abuse.
  • Improve and develop features.
  • Communicate essential account and service updates.

We do not use your data for targeted advertising or direct marketing.

4. Legal Bases for Processing (UK/EU GDPR)

We process personal data under the following legal bases:

  • Performance of Contract: To provide the Service and manage your account.
  • Legitimate Interests: To secure, improve, and develop the Service.
  • Legal Obligation: To comply with legal or regulatory requirements.
  • Consent: Where explicitly required (e.g. if we ever introduce optional features needing it).

5. Data Storage & Location

  • Data is stored in Google Firebase (EU West 2 – London region).
  • We do not transfer your personal data outside the UK/EU unless adequate safeguards are in place (e.g. Standard Contractual Clauses).

6. Data Retention

  • Tasklists: Deleted immediately when removed by you.
  • Projects & Project Tasks: Retained up to 7 days after deletion for recovery, then permanently removed.
  • Messages: Retained for at least 90 days before deletion.
  • Unsubscribed/Over-Limit Projects: Retained for at least 30 days before deletion.
  • General: We keep data only as long as necessary for the purposes described in this Policy.

7. Sharing of Data

We only share data with:

  • Apple (App Store): For billing and subscription management.
  • RevenueCat: For subscription tracking.
  • Service Providers: For hosting and technical infrastructure (Google Firebase).

We do not sell or share your data with advertisers or unrelated third parties.

8. Security

  • We implement appropriate technical and organisational measures to protect your personal data.
  • However, no system is 100% secure. You are responsible for safeguarding your account credentials.

9. Your Rights (UK & EU GDPR)

You may have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data.
  • Restriction: Limit processing in certain cases.
  • Portability: Receive your data in a machine-readable format.
  • Objection: Object to certain types of processing.
  • Withdrawal of Consent: Where consent is the basis, you may withdraw it at any time.

You can exercise these rights via the in-app Settings (download data, delete account) or by contacting us at support@tassiq.com.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

10. Children

The Service is not intended for anyone under 16 years old. We do not knowingly collect personal data from children under 16.

11. Service Availability & External Links

  • The Service may contain links (e.g. URLs entered by users) that open third-party websites. We are not responsible for the privacy practices of third parties.

12. Changes to this Policy

We may update this Privacy Policy from time to time.

  • Material changes will be notified in-app or by email.
  • Continued use of the Service after updates means acceptance of the revised Policy.

13. Contact

If you have questions about this Privacy Policy or your data, please contact:

Portfolio Software Limited
Unit 21 Kingspark Business Centre
New Malden, KT3 3ST
United Kingdom

Email: support@tassiq.com
Website: https://tassiq.com